Service Terms & Conditions
- Hereafter Palies IT Services will be called as vendor; customer will be called as buyer.
- The warranty for the serviced product is 1 week, any service after the warranty period will be chargeable.
- Warranty applicable only for service done by the vendor.
- The vendor will not be responsible for any data loss; the buyer has to ensure the data backup before giving service - Unless an HDD/SSD is received for data recovery.
- It's a buyer's responsibility to ensure a safe courier. any damages in transit, vendor will inform the buyer and the vendor will not be liable for any damages.
- Buyers have to collect their product within 10 days from the service completion date.
- Vendor may scrap the laptop after 10 days from service completion date communication, if there is no response from buyer end.
- The buyer should communicate vendor if existing operating system is original or not.
- Laptop received in damaged condition may or may not differ from original condition if returned without service completion.
- Software installed, will not be covered under warranty.
- In-case of return request post estimate for services – Diagnosis Charges will be levied.